HCV Contact Info

Case Managers->

For any lease concerns or relocation matters, please visit Bob.ai.

Email OwnerForms@hakc.org with leasing problems occurring with Bob.ai.

Examples of lease concerns:

• Rent Offers
• Leases
• HAP Contracts

Examples of relocation matters:

• Transferring Units
• Providing Intent to Vacate Forms
• Provide a Good Standing Letter from your Landlord

Email your case worker regarding Recertification matters, such as:

• Submitting Recertification Packets
• Requesting a Recertification Packet
• Additional Information for Recertification
  • Photo ID (18 years and older)
  • Visa Cards (All Household Members)
  • Social Security Cards (All Household Members)
  • Birth Certificates (All Household Members)
  • Marital Status
    • Marriage Licenses, Divorce Decree, Separation Affidavit
  • Proof of Income
    • Employment, Unemployment, Child Support, Self-Employed, TANF, Pensions, Social Security or SSI Award Letters
  • Proof of Assets
    • Checking, Savings, 401K, IRA’s, Certificate of Deposit, Trust Funds, Money Market Accounts, Life Insurance Policies
  • Proof of Expenses (Anyone 62 years of age or older or Disabled that pays out of pocket medical expenses)
    • Printouts from a Pharmacy, Doctor, Dental or Optometrist Office, Hospitals or Clinics, Service and Emotional Support Animals
  • Child Care Dedications
  • Cash Assistance from Family or Friends
  • Student Status for Full-Time Students
    • Grade Cards
    • Semester Transcripts
    • Letter from Institution

Email ownerforms@hakc.org regarding:

• HCV Owner Packet Request
• 1099 Request or Changes
• General Owner Inquiries
• Documentation
  • Setting up new owner account information
  • Transfer of Ownership
  • W-9 Forms
  • Direct Deposit

Email portability@hakc.org regarding:

• Participants
  • Submit your request and questions
• PHA’S
  • Submit Incoming Portability Paperwork
  • Portability Billing Request and Questions

Email hcvrfta@hakc.org regarding submitting your RFTA’S with all documentation attached.