HAKC uses the Bob.ai platform to manage all housing applications and referrals. To create an account, you will need a valid email address. If you do not have one, you can create a free email account through Gmail. We also recommend providing a mobile phone number that can receive text messages so you can receive weekly updates about your waitlist status.
Applicants may apply for the Housing Choice Voucher Program online or, if they prefer a paper application, by visiting the Housing Authority of Kansas City, Missouri (HAKC) during regular business hours to pick up, complete, and return the application to the lobby drop box. HAKC accepts applications from individuals who are at least 18 years old or emancipated minors under state law and provides reasonable accommodations for persons with disabilities. Eligible applicants are placed on the waiting list based on the date, time, and any qualifying local preference, with the average wait for assistance being approximately three years. When funding becomes available, applicants are contacted for an eligibility interview, and those who qualify are scheduled for a briefing to receive their Housing Choice Voucher.
HAKC uses one common application for all Housing Choice Voucher programs, including 18 Project-Based Voucher properties. By submitting a single application, applicants are automatically added to 19 separate waitlists. To apply, you must provide a birth certificate, Social Security card, and valid photo ID. If you receive an invitation for a property you are not interested in, please use the link provided in the email to decline so the next applicant on the waiting list can be contacted.
HAKC uses one common application for its 11 Public Housing properties. By applying once, you are automatically added to all 11 property waitlists. Applicants must provide a birth certificate, Social Security card, and valid photo ID. If you receive an invitation for a property you are not interested in, please use the link in the email to decline so the next applicant can be contacted. You may also apply for both Public Housing and Voucher Programs through the same application portal—after completing one application, you will be prompted to apply for the other.
After extending an invitation for you to submit your full online application, we anticipate receiving it within six weeks. We’ll notify you via email, text message (SMS), and a robocall. If we do not receive your completed online application within this period, we will dispatch a postal letter notifying you of your impending removal from our application process. If we do not receive your complete application within two weeks following this notification, you will be removed from all of our waitlists.
We employ generative AI technology to analyze all the supporting documents you provide with your applications. Once you attach a document, the AI will interpret the content and explain its decision based on its understanding. Should the AI interpretation be incorrect, there’s no need for concern. Our dedicated Case Managers will personally review the specific document for a comprehensive evaluation.